2011 saw the move to Mobile gather speed at an alarming rate. In fact Australia has the second highest smartphone penetration rate of 37% according to a Google study conducted in September 2011.
The debate however continues about mobile strategy and whether to develop a mobile optimised website or a Native App that will be available in the Apple Appstore and Android Market. Let’s first take a look at the difference between Mobile Ready Websites and Native Apps.
Mobile Ready Websites
This is a version of your website that users see when viewing your website from a mobile device. Your web developer applies a re-direct so that when someone visits your website, the correct version of the site is displayed. So, if you visit the website from your desktop you see the full version and if you visit the same website from a mobile device a mobile version of the website appears.
You’ll usually see a URL similar to mobile.yourwebsite.com or m.yourwebsite.com in the browser on your mobile device.
Users can only view your mobile website when connected to the internet. I know that sounds obvious but that is one of the differences between a mobile website and a Native App. Other differences are that a mobile optimised website is generally quicker to develop than a native App, it costs less to develop and has a better chance of being found via a Google Search.
Up until a few months ago, the one downside was that the user experience wasn’t as good in mobile sites. The onset of html5 is changing that and mobile sites are improving all the time.
Native Apps
Native Apps are the Apps that you access via the Apple Appstore or the Android Market. Apps cost more to develop and production time is longer too. Remember that you’ll need to develop the App for both Apple and Android and a tablet version doesn’t hurt either. That’s one clue as to why the costs are higher.
Native Apps look beautiful (if developed by the right team), they’re easy to use and they use the features of the phone (camera, geolocation, address book etc). They’re also really popular – Australians with smartphones have an average of 25 Apps on their device with 8 of these being paid-for Apps (source: ourmobileplanet.com)
The problem with an App is getting found. Users may need to find your website before knowing the App exists.
User are likely to use your App if they have regular digital interaction with your company. Think Skype App, Facebook App, Twitter App or even a Newspapers App. The user visits these on a regular basis, so downloading the App makes sense. It gives people quick access to a great user interface.
Native Apps also work when not connected to the internet. Unless it is a Hybrid Mobile App.
Hybrid Mobile App
This is an App that is available in the Appstore and/or Android Market but has certain features that will only display when connected to the internet. This is usually done if the App is required to link to a website’s database.
Think Facebook App – you need to be connected to the internet to use it. You can also view a Hybrid App that we developed for GenerationOne where the supporter numbers feed from the websites database, we use Google Maps that integrates with the website database as well as the Youtube API and Flickr API. The Sign Up form on the App also links to the database.
Ok, I’m getting technical but you can download the GenerationOne App for free from the Appstore or Android Market or view the iPad App to see what I mean.
Mobile Website vs Native App
Now you know the difference, the solution is a simple one. To cover all bases your mobile strategy should allow for both.
Ok, so that’s the easy (but expensive) solution. My advice would be that you HAVE to have a mobile ready website. Browsing a normal website from a mobile device is a waste of time and is a terrible user experience. Your conversion rates will drop and your bounce rates will increase without an optimised version of your site.
Make it easy for the user and they’ll spend more time on your website and will be happy to visit again and again (content dependant). If you can afford to also develop an App then we strongly recommend it. However, it really depends on your market and what the user case will be. Don’t just have an App for the sake of having it.
Can we help?
If your website isn’t mobile ready yet please get in touch. You’re missing a massive opportunity that is getting bigger by the day. We’ll help plan the user interface in conjunction with you, we design the mobile ready website, we develop it and then implement the re-direct.
We can also assist with App development and you can see a full list of our digital services here.







